Transform the lives of the most marginalized and vulnerable communities and be at the forefront of social change.

About You:  A driven and passionate mid-career professional looking to work alongside an inspiring, dynamic team of leading human rights workers. The candidate will have exceptional project management skills and embrace a collaborative, team approach to the work they do. This person has experience living and working in challenging operating environments and is eager to apply that experience working on innovative human rights projects that support some of the most vulnerable people in Iraq and the Kurdistan Region of Iraq (KRI).

About Heartland Alliance International: Heartland Alliance International’s (HAI) mission is to secure the rights and well-being of marginalized people and communities. HAI envisions a world in which those whose rights have been violated are safe and empowered to actively engage in their communities and be at the forefront of social change.  In Iraq, HAI provides holistic services focusing on psychosocial support, legal aid, violence prevention, and social cohesion to diverse vulnerable populations.

About the Project:  In October 2019, HAI has started the Marla Ruzicka War Victims Fund Program, a two-year program providing civilian victims of war with services aimed at recovering their physical and mental health, supporting their social reintegration and restoring their human rights violated as a result of the conflict. The program is implemented by a consortium of NGOs comprised of Heartland Alliance International, Handicap International working closely with Iraqi Association of Disability Organizations, War Child United Kingdom, and Al Taqwa organization.

The program entails setting up two Trauma Rehabilitation and Treatment Centers (TRTCs) in Baghdad and Basra which will provide physiotherapy, psychiatric, psychological and psychosocial support services, as well as legal assistance to women, men, boys and girls, including persons with disabilities, whose rights have been grossly violated as a result of the war. The centers will use a case management model and group sessions and will involve both center-based and outreach mobile services.

Essential Duties and Responsibilities: 

Data entry and information management

• Support the WVF project Coordinators in any data entry, data collection, data management and other administrative duties under the direct supervision of the M&E Coordinator.
• Provide the required support to conduct satisfaction survey on monthly or quarterly bases.
• Support the M&E Coordinator in data management and data analysis.
• Data analysis and use of data
• Assist in compilation of data and interpreting the statistics for various reports as needed.
• Assist the M&E Coordinator in Database cleaning for WVF project activates.
• Act as a focal point in term of data collection among HAI case management team and service providers in WVF project.
• Setting light tool for project tracking including completion dates and numbers of beneficiaries.
• Provide statistics and data analysis as required

Digital data collection forms and databases

• Assist in the development of forms in online for data collection platforms for needs assessment planned in the projects
• Set up database, maintenance and mapping on collective center assessment according to instructions of the M&E Coordinator, visualization on interactive web site.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required. The candidate must be able to travel widely across Iraq, particularly Anbar, Basra and KRG if needed.

Education and Experience:

• A Bachelor’s degree in computer sciences or other related field, graduate degree preferred.
• At least 1 year of experience coordinating data and project verification exercise through Proven skills to analyses statistical information
• Possesses Advanced MS office skills (e.g. pivot tables, functions, etc.).
• Ability to translate planning-specifications into technical briefs for data capture and analysis, and vice versa.
• Ability to compile and holistically analyze diverse datasets.
• Demonstrated information management skills.
• Demonstrated understanding of different data collection methodologies.
• Understanding of relational data theory.

Computer Skills: 

• Demonstrated basic skills in Microsoft Excel, and use of online plat forms for data collection
• Proficiency in Microsoft Office Suite, including Outlook and Exchange
• Other software routinely used by Heartland Alliance;

Language Skills: 

• Functional oral and written English communication skill is mandatory (working ability);
• Fluent in Arabic; reading, writing and speaking ability required and for Kurdish Language it will be desirable

Other skills:

• Strong commitment to human rights with cultural sensitivity, respect, and confidentiality.
• Strong communication skills-including explaining questions into simpler language that is understood by participants
• Excellent relationship management skills (both professional and person relationships) Candidates should be flexible, have a sense of humor and patience.
• Proven ability to multi-task in a calm and professional way.
• Interest in, understanding of, and appreciation for religious and ethnic minority communities in Iraq and the IKR.

Competencies:

• Forward and Strategic Thinking- Able to understand the strategic intent and purpose of job duties and responsibilities, and able to offer insights to the management team regarding means to over-come barriers or improve processes.
• Self-Motivation - Has an awareness of their intrinsic motivations. Understands many jobs have duties or responsibilities that the employee does not feel motivated to complete, but is able to identify strategies –or seeks guidance from management- to complete all work duties with the same level of quality and efficiency.
• Professionalism - Thinks carefully about the likely effects on others of one’s words, actions, presentation of self, and mode of behavior. Monitors quality of work and selects the words or actions most likely to have the desired effect on the individual or group in question.
• Reliability - Shows commitment/ dedication and accountability in one’s work, and follows through on all projects, goals, aspects of one’s work. Fulfills all commitments made to peers, co-workers, and supervisor. Works to achieve agreement (by offering alternatives, etc.) on time frames or objectives that can be realistically met.
• Teamwork and collaboration- Willingly seeks and shares knowledge that will enable a colleague to improve in their job, or the team to advance towards a project goal. Takes into account the organization as a whole when making decisions. Separates one’s own interests from HAI’s interests to make the best possible judgments for HAI.
• Adaptability - Changes behavioral style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
• Integrity and Authenticity- Respects confidentiality. Contributes fair and equal contributions at work, measured by following through with promised and assigned work and honoring commitments, being honest about capabilities, limitations, and mistakes.
• Cultural Humility and Interpersonal Awareness- Aware of and able to read cues in different situations then adapt accordingly. Makes others feel comfortable by responding in ways that convey interest in what they have to say.
• Resilience and Stress Tolerance- Ability to manage difficult situations, seeks support or accepts offers of support when necessary, ability to overcome challenges
• Service Orientation- Willing to assist colleagues or participants by performing duties outside of one's job description, able to recognize when someone is confused or needs help and offers assistance without being asked. When unable to help, directs the individual to someone who can.
• Written Communications- Writes using concrete, specific language relevant to the purpose and audience
• Technical Expertise- Keeps informed about developments and trends in one’s technical area.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.
• While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 20 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• The noise level in the work environment is usually moderate.
• The employee may be required to travel frequently to insecure and limited-resource environments.
• Sometimes the candidate may be required to work for extra hours to deliver emerging unprecedented priorities

Personal Competencies: Collaborative spirit and ability to work independently as well as in a team; commitment to knowledge sharing and teamwork; positive attitude and ability to see through challenges to find solutions; and strong interpersonal skills and an ability to clearly communicate, including complex concepts into layperson language.

Resilience: This project will address sensitive issues. Interested applicants should have a strong commitment to addressing the issues with cultural sensitivity, respect, and confidentiality.  Candidates should be flexible, have a sense of humor and patience.