Purpose/objective of the position:

The Community Outreach Volunteer is responsible for establishing relationships with communities in the areas of intervention based on trust and cooperation. S/he will aim at strengthening existing community resources, increasing community protection capacities, sensitizing community on key Health messages and facilitating a continuous two-way communication between INTERSOS and communities.

Generic Duties:

• Strengthen the quality and effectiveness of services and activities provided by INTERSOS paying particular attention to social aspects in the communities and to possible issues of exclusion;
• Support the protection and Health team in understanding the needs of different community groups and ensuring equal and meaningful access to services and activities;
• Organize and facilitate participatory and community-based protection activities such as community risk mapping, community-led campaigns, community action plans and peer-to-peer support groups;
• Conduct regular focus group discussions (FGDs) to better understand community perspectives and assist in the development of a community-driven agenda proposing new activities and services;
• Conduct community-based awareness sessions and campaigns to inform community members on various topics related to identified knowledge gaps and concerns;
• Conduct daily House to House awareness and sensitization visit with key Health related topics
• Assess the capacity and potential of the community to establish a community-based protection support system in order to identify and timely address potential protection risks; 
• Actively identify, document and refer individuals with specific needs and/or protection concerns;
• Conduct visits to vulnerable individuals with limited mobility, assess their needs and report accordingly to the Case Manager and Health related issues to the medical activity’s manager assistant
• Provide orientation on available services and how to access them as well as on-going activities at the community centre, mobile clinic and Health facilities
• Support Protection Monitors and MAMA in facilitating, collecting and reporting information regarding the overall protection and Health situation and critical individual cases through observation and communication with communities;
• Write regular reports on the overall protection situation in the communities based on data and information collected;
• Liaise with local stakeholders, government bodies, specialized agencies and service providers in order to strengthen synergies amongst each other;
• Act as a link between community and Mobile clinics
• Refer and counsel cases to the Mobile clinic or nearest PHCC
• Involve in surveillance within the community
• Carry out all tasks respecting key protection principles including but not limited to: do no harm, non-discrimination, confidentiality and accountability and need-to-know principles.

Person Specification:

Education and professional experience:

• One year of relevant work experience;
• Strong knowledge of psycho-social programming in the humanitarian context.
• Previous experience with Health related community actvities

Competencies: (Knowledge, Skills & Abilities)

• Computer literacy (Word, Excel)
• Confidentiality, respect and non-discriminatory attitude
• Good interpersonal and communication skills
• Good facilitation skills
• Ability to show empathy
• Ability to work under pressure
• Fluency in Arabic  (written and spoken)

For Application, PLEASE VISIT THE GOOGLE FORM LINK   (YOU WILL NEED A GOOGLE ACCOUNT TO ACCESS IT)

• Only short-listed candidates will be contacted.

• Your resume must be uploaded in PDF format.

• INTERSOS is reviewing applications on a rolling basis, the vacancy might be filled before the closing date.

“Please note that the preference will be given to qualified candidates that are from the recruitment area”